TERMS AND CONDITIONS:
These Special Terms & Conditions governs all the Service conducted using the web-based remittance, Mobile Recharges, Utility Bill Payments, E-Governance Services facility (www.atozpay.in), brought to you by AtoZPay/ Matsyodree Technologies Pvt. Ltd. in India.
These Special Terms & Conditions governs all the Service conducted using the web-based remittance facility & other portal services.
The Service enables customers to send money to their family, friends, etc., across the India. FOR SECURITY REASONS, WE RECOMMEND THAT YOU SEND MONEY THROUGH THE SERVICE ONLY TO PEOPLE YOU KNOWS PERSONALLY ELSE MUST BE TAKE KYC DOCUMENTS, YOU MUST NOT USE THE SERVICE TO SEND MONEY TO STRANGERS OR IN VIOLATION OF ANY APPLICABLE LAWS.
Special Terms and Conditions
By registering with, activating and using the Service, you agree to be bound by these Special Terms and Conditions i.e., the agreement between you and AtoZPay. The General Terms and Conditions govern the terms under which you may access and use this website (www.atozpay.in) and the services associated with it (together the "Service") and are to be read along with these Special Terms and Conditions laid down herein below.
Note that at the time of registration, by clicking on "SUBMIT" it will be deemed that you have read and understood all the Terms and Conditions and that you agree to accept and abide by them. Please read & understand the Terms and Conditions carefully prior to availing the Services.
We may in our discretion alter, add to or delete ("Modification") these Terms and Conditions from time to time, if required, without any prior notice.
It is your responsibility to ensure that you periodically update yourself on every occasion of your access and/or use of the Service to review the Special Terms and Conditions for any Modifications. Unless otherwise specified by AtoZPay all such Modifications in the Special Terms and Conditions shall take effect automatically and be binding on and from the day of such Modification. By continuing to access or use the Services, you will be deemed to have agreed to accept and be bound by the Modified Special Terms and Conditions.
By continuing to use the Services, you are deemed to have agreed to accept and be bound by such Modifications in the Special Terms and Conditions.
If you do not agree to the Modifications, you should immediately discontinue availing the Service (other than those which have already been availed of by you prior to such alterations, additions or deletions).
By availing the Service you irrevocably authorize us to access all information relating to you (including personal information relating to access and use of the website by you and the transactions done by you) and the information so provided will be bound by our Privacy Policy.
Definitions
In these Terms and Conditions, unless the context otherwise requires, the following words and phrases shall have the meaning assigned to them here under
Alerts
It means advice, caution or notice relating to the Service issued or to be issued by us to you through a text message or an email from time to time.
Beneficiary/ Receiver
It refers to the Beneficiary designated by you to receive the funds by using the Service, which can be from your bank account in your visiting or resident country to be received in person in case of direct pay out or to your bank account in your home country or to a Receiver's bank account in the country of the Receiver subject to availability of the Service in the Jurisdiction of the Receiver.
Business day
It means any day that is not a Saturday, Sunday or bank or public holiday in the locality where the visitor visits the website and/or the Receiver receives the payment.
Customer/ User
It means a registered user of AtoZPAY money transfer and other service who avails or seeks to avail of Service displayed or offered on the Website or a customer registered with Us.
Customer ID
It means the unique identifier chosen by the Customer and assigned to each Customer Account as user identification along with the Customer Password, chosen by the Customer and so registered by the Website, that enables the Customer to:- Access his Customer Accounts, register an address, payments, payment details for Beneficiary/Recipient for money transfer or payment of dues, bill etc.
Avail Services and enter into transactions in respect of the Service offered on the website and
Do such other acts as the Website may permit.
In case of Customer registered with branch, Customer can use 10 digit unique customer identification numbers to create a password for login into the website. Customer can create a Customer ID (optional) since the 10 digit customer identification number will act as the Customer ID.
Customer Number
On registration a 10 digit number created by the system to identify the Customer.
Facility
It means any present and future Service or facility displayed or offered to the Customer on or through the Website (by us or by any affiliates or alliance partner).
Local Taxes:
It means any taxes (GST/CGST) or charges payable in the Destination.
Payment Account
It means the bank account details of the Customer/User provided to AtoZPay at the time of registration for the Service, to be used to transfer the Transaction Amount to the Beneficiary and to pay the applicable service charges for the use of Service.
Payment Instrument
It means a valid instrument of payment such as a bank account.
Payout Amount
It means the amount to be paid out to the Receiver, after such foreign exchange conversions, applicable Service Charges and excluding Local Taxes or such other charges as may be applicable.
Registered User ID
It means the Customer ID chosen by the Customer/User at the time of registration on the Website to access the Website.
Registered User Password
It means the customer password that is chosen by the Customer/User at the time of registration on the Website to access the Website.
Remittance Facility
It means the Service whereby you may request the delivery of a payment from your bank account in your visiting or resident country to your bank account in your home country or to a Receiver's bank account in the country of the Receiver.
Service Provider
It means a local bank, money exchange house, or other third party service providers in the India with whom AtoZPay has relationship with for providing the Service.
Transaction
It means a specific instruction made by the Customer/User to send money using the Service to the account of a Beneficiary/Receiver.
Transaction Amount
It means the amount of money that the Customer/User wishes to send to the Beneficiary/Receiver,
It means any person, who accesses or visits the Website, whether or not such person has registered himself, includes every Customer/User.
Interpretation
Reference to a particular gender shall be deemed to include a reference to the other genders and
Singular shall include the plural and vice versa and
The word "includes" should be construed as if the words "without limitation" appear thereafter.
Registration
Upon registration, as a Customer/User, the Website will register the relevant Registered User ID and Registered User Password. Being a registered user, you hereby agree that:
You shall not register yourself more than once in the Website for availing the Facility.
You agree to provide true, accurate, current and complete information, as prompted by the registration form on the Website, and to update this information to keep it true, accurate, current and complete at all times.
If in our judgment or knowledge any information provided by you is untrue, inaccurate, not current or incomplete, we retain the right to terminate your registration and refuse access to and use of the Website or Service, including the cancellation of pending transactions.
We reserve the right to request you, at any time and from time to time, for additional information and/or proof of authenticity of any information to our satisfaction; your continued access to the Website and the Service, including the completion of any ongoing transaction, may be subject to the receipt by us of such additional information or proof.
You will solely and absolutely be responsible for maintaining the secrecy and confidentiality of your Registered User IDs and Registered User Passwords).You are completely responsible and liable for all Transactions and activities that occur using your Registered User's ID and Registered User Password including any unauthorised use or misuse of the Registered User ID and/or Registered User Password and AtoZPay will have no obligation to verify the authenticity of any such Transaction or activity.
In consideration of our agreeing to provide the Facilities as per the Terms and Conditions, you hereby agrees unconditionally indemnify us and hold us harmless against any liability, costs, damages, claims, suits, and proceedings based upon or relating to such unauthorized access and/or use.
Without prejudice to the aforesaid, you agree to log out from your account at the end of each session and to immediately notify us via Email info@atozpay.in
If you forget you’re Registered User Password, we may, upon your written request and subject to verification of your identity to our satisfaction, either send the prevailing Registered User Password or generate a new temporary password, at our sole discretion would be sent to you at the e-mail address provided by you at the time of registration for the Service. In the latter event, you shall change the temporary password as soon you receive it, and until such time you register your new password, this password shall be deemed to be your Registered User's Password and you will be responsible and liable for all Transactions pursuant thereto.
To the extent permissible by applicable law, we shall have the right (but not the obligation) to require the Customer/User to communicate instructions and authorize and execute Transactions and other activities by means of secure electronic records and secure digital signatures in addition to, or in place of, the use of password(s).
